Voice 4 Impact Data Services and Website Privacy Notice
Last Modified: July 23, 2021
Voice 4 Impact, Inc. A Public Benefit Corp. is doing business as Voice 4 Impact (“V4I,” “We,” or “Our”) helps our clients, who are generally marketers, advertisers and their agencies and providers (collectively “Clients”) to tailor their advertising to consumers who are most likely to consider their ads relevant, based on those consumers’ activities, interests, and demographics. We work with Clients across various marketing methods and channels, including display media, email, programmatic audio, and direct mail, and perform data services and analytics, including the services described on our website.
V4I is a strong supporter of individual privacy and a protector of personally identifiable information. V4I adheres to the Digital Advertising Alliance (“DAA”) Self-Regulatory Principles, which is a prominent industry standard setting forth guidance for consumer privacy protection.
The Types of Information We Obtain and Use To Provide Our Services
V4I may receive or collect the following types of information (collectively, the “Information”) from a variety of consumer-facing companies and services, data compilers and suppliers, publicly available data (such as from government and public sources), and marketing platforms (collectively, “Marketing Platforms”) as well as from Clients when we perform services for those Clients:
Personal Identifiers (“PI”), such as first and last name, alias, postal address, IP address, mobile ad identifiers, and email and corporate addresses;
- Demographic information,such as general descriptive information on age, occupation, education, gender, etc., associated with an individual or household.
- Commercial or transactional information,such as records of personal property; products or services purchased, obtained, or considered; or other purchasing or consuming histories or tendencies;
- Professional or employment-related information,such as categories of occupations (generally inferred) or job titles of potential business prospects;
- De-identified information related to unique user behavior,such as browsing history, or online interests, like the fact that a particular user tends to visit sports websites or entertainment websites;
- Geolocation databased on mobile ad identifiers;
- Hashed valuesthat are derived from PI (such as email addresses) but have been de-identified, through various means.
As set forth below in Section 6, we also collect certain Information on our website, that you may provide to us, or that we may collect passively. We may combine, link, or aggregate certain elements of the above information with each other.
We also may receive information from our Clients, to whom we act as a service provider. That information may include Clients’ customer names, addresses, and other information about those relationships. That information is more fully described in the privacy policies of each of our Clients. Information about our Client’s data privacy and security practices are more fully described in the privacy policies of each of our Clients. V4I operates in accordance with its data privacy and security policies and is not responsible for the privacy practices of other companies.
How We Use the Information
We may (but do not necessarily, or always) use PI and other Information we hold or collect to provide a number of marketing-related services, through online display, email, and/or direct mail marketing channels. A non-exhaustive list of our services is as follows:
Targeting of Ads and Content. We provide services that help marketers target display media to their own customers or to their likely customers safely and effectively, through various media and advertising channels. For instance, we use the Information to provide services to enable Clients to target “multi-channel” ads to their own customers, prospective customers, or consumers that have visited or logged in to their websites. In doing so, we often employ various de-identification and data segregation techniques to safeguard consumer privacy. We also may use or create “Audience Segments” that help us or others (e.g., brands) tailor ads and content based on a particular user’s preferences, such as an interest in sports, travel or entertainment.
- Optimization of Ad Campaigns. We help our Clients optimize their advertising campaigns – for instance, by limiting the frequency or adjusting the sequence of advertising shown to customers. We also may use the Information to customize ads to a particular geographic region, or to the content of a web page on which they are shown.
- Campaign Measurement. We measure the effectiveness of display media campaigns – for instance, to determine which types of ads are most likely to be seen or opened, in what circumstances, or by which types of customers, or which types of ads are most likely to lead to clicks, purchases, or other behavior.
- Other Data Services. We sometimes use PI and other Information to provide other data services, such as (but not limited to) email and direct mail marketing services, as well as analytics services to help marketers optimize marketing to prospects.
- Improving Our Own Services. We may use certain PI and other Information to improve, analyze, and develop our own services.
The above descriptions of our services are not exhaustive. We provide them to illustrate in a general way the services we offer, and how PI and other Information is used.
How We Work and Share Information with Third Parties
V4I may share Information with Clients, Marketing Platforms, and service providers that we work with or retain, in order to provide the services described above (or other services we may add). More specifically:
- Partners: We may share Information with business and data partners (including Marketing Platforms) to deliver ads, to help provide more tailored advertising, and for analytical purposes, such as to measure campaigns, to inform future campaigns, or to handle, analyze, or segregate the PI and other data that we handle for Clients. We may also share Information with our service providers, such as providers involved in tech or customer support, operations, web or data hosting, billing, accounting, security, marketing, data management, validation, enhancement or hygiene, or service providers otherwise assisting us to provide, develop, maintain and improve our services.
- Corporate transfers: If V4I or its significant assets are purchased by another entity, our Information will be transferred to that entity. We also may share the Information during the course of any due diligence process or preparation for or after a sale, merger, consolidation, change in control, transfer of substantial assets, reorganization, or liquidation.
- Affiliates, Parents and Subsidiaries: V4I may share some or all of the Information in our possession with affiliated or subsidiary companies.
Your Opt-Out Rights
You may opt out of the V4I marketing platform database by accessing our opt out page. California residents may use this same page to opt out of the “sale” of their personal information, pursuant to the California Consumer Privacy Act.
You may opt out of receiving advertising from the online Marketing Platforms that we partner with, and learn more about companies that engage in various types of online targeted and retargeted advertising, by visiting the opt-out pages offered by the Network Advertising Initiative (NAI) (here) and the DAA (here). Opting out in this manner will not prevent you from seeing ads; it will prevent targeted ads customized to what these companies believe are most likely to be relevant and of interest to you. In addition, opting out in this way is browser-specific, so if you change your browser, update it, or clear your cookie cache, you will need to opt out again.
While V4I cookies expire, we may retain purely aggregated versions of the Information (i.e., not tied to a cookie or device) indefinitely. We may work with third parties to provide or enhance our services (e.g., for purposes of retargeting and tailoring ads, or placing browser cookies). These parties may set and access their own cookies, pixel tags, and similar technologies on your device, which may have cookies with varying expiration periods. Those parties may, likewise, collect various types of anonymous or de-identified information about your browser, device, or browsing activities through use of these cookies.
- The information we collect from users of our website includes:
- The domain name and IP addresses of users’ web browsers.
- A unique identifier (such as in a cookie) that we deploy or read on your browser.
- Aggregate information on what users access, utilize, or visit.
- Information, including PI, that you voluntarily provide to us, such as requests for newsletters, events, and other information, and submission of contact information (such as email address) and (if you decide to provide it) credit card information.
- V4I uses the information we collect from users of our website to:
- Create and manage your unique user account.
- Provide services to you.
- Respond to and communicate with you (including regarding news and updates about our services).
- Send you offers and ads for our services, when you browse the site or other sites on the Internet.
- Send you offers and ads for products and services of partner brands, or other offers we believe may be of interest to you.
- Perform data analyses (including market research).
- We may combine the Information with other information we obtain from third parties, publicly available sources, and any other service we provide to further improve the relevance and effectiveness of products, services, and advertisements offered, including, but not limited to, those provided on or through the services.
- We may use IP addresses to help diagnose problems with our servers and to administer our site. We also may use IP addresses to help identify visitors to our site for the duration of a session and to gather demographic information about our visitors.
- We may use clickstream data to determine how much time visitors spend on each web page of our site, how visitors navigate through the site, and how we may tailor our site to better meet the needs of our visitors.
- We also use the information for compliance with our legal obligations, policies and procedures, including the enforcement of our Terms of Service.
- We may sometimes share, sell, or otherwise disclose the Information we collect about you through our website, as follows:
- We may share the Information with service providers who help us deliver the services you request or we provide.
- We may share the Information to communicate with you and market to you, including through email, direct mail, or display media.
Links V4I’s website(s) may provide links to other websites that V4I thinks users will find interesting or useful. V4I is not responsible for the privacy practices of these other sites.
Security and Data Integrity V4I takes various steps to protect the Information we license or maintain, and to house and transmit that Information in a secure way. For instance, these steps may include various types of physical and electronic security, including firewall protections, encryption, hashing or truncation of data, and access controls to personal information. While neither we nor any platform can guarantee 100 percent safety from hacks or illegal intrusion, we take these steps in an effort to ensure this does not occur.
Children Under 16 V4I does not actively seek to collect the personal information of children under 16 years of age, and V4I’s website(s) and services are not intended for use by children. If you have concerns about use of your child’s personal information, you may contact us at Info@voice4impact.com.
Questions or Concerns If you have questions or concerns about V4I’s privacy efforts or data practices or services, please contact us at Info@voice4impact.com or by U.S. Mail to:
Voice 4 Impact, Inc.
514 Lennox Road
Wilmington, DE 19809